2 years PrimeSupportElite extension - Repair and Loan - Total 5 years or maximum usage of 12000hrs for laser. Telephone support hours (Mon- Fri 9:00-18:00 CET). A VPL-XW8100 loan unit will be available in case of product fault with logistics covered. Excludes software upgrades and updates. For Laser PJH projector model: VPL-XW8100. Use for online purchase via Sony1. Package can only be ordered once per device. - PrimeSupport extension can only be purchased within 1 year of display purchase